With years of experience in both hot side and cold side technology, Abdel is the guy you want when you're up against it. He extensive technical resume includes commercial refrigeration, natural gas systems, HVAC systems and more. He even served a stint in the military repairing commercial refrigeration equipment overseas. When he's not getting Horizon customers out of a jam, he's busy tinkering with his true love—electronics. "From toys to televisions," he says.