Over the past 40 years, we’ve expanded to serve foodservice professionals of all kinds. Restaurants, cafes, delis, coffee shops, bars, country clubs, hotels, casinos, hospitals, schools, universities—wherever food professionals want a partner who respects the equipment every bit as much as they respect the food. It wasn’t always this way.
IN THE BEGINNING, OUR PANTS SMELLED LIKE BREAD.
When we came home from work, neighborhood dogs stopped over for a sniff.
Way back in 1981 Horizon got its start selling and servicing equipment to bakeries across the wide-open prairie goodness of the Great Midwest. Ovens. Proof boxes. Donut-making machines. That kind of stuff.
We quickly learned 24/7/365 on-call service was the only way we could reliably take care of our customers. Which led us to a great business practice. Treat your customers like they were your friends—which is what many of them still are, some 40 years later.